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Store Policies
Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund.

Shipping Information

Shipping charges are not included with the cost of the products.

We ship our food products via UPS Second Day Air.


Copyright 2007 Chef John Folse & Company
2517 South Philippe Ave. Gonzales, LA 70737 (225) 644-6000 FAX (225) 644-1295


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